Privacy Policy - Hackney Man with Van

At Hackney Man with Van, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage our services. We are committed to protecting your personal data and ensuring transparency in our data handling practices.

Information We Collect

We may collect various types of information to provide and improve our services to you.

Personal Identification Information: Name, email address, phone number, and address.
Transactional Information: Details about the services you book, including dates, times, and locations.
Technical Data: IP addresses, browser types, and operating systems.
Usage Data: Information on how you interact with our website and services.

How We Use Your Information

Your information is utilized in the following ways:

Service Delivery: To provide and manage our van services efficiently.
Communication: To respond to your inquiries, send updates, and provide customer support.
Improvement of Services: To understand user preferences and improve our offerings.
Marketing: To send promotional materials and updates, subject to your consent.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide explicit consent for specific purposes.
Contractual Necessity: To fulfill our contractual obligations to you.
Legal Obligations: To comply with applicable laws and regulations.
Legitimate Interests: For our business operations and improving services.

Data Sharing and Disclosure

We may share your information with third parties under the following circumstances:

Service Providers: Trusted partners who assist us in operating our business and providing services.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.

We ensure that all third parties adhere to strict data protection standards to safeguard your information.

Data Security

We implement a variety of security measures to maintain the safety of your personal information:

Encryption: Protecting data during transmission using secure protocols.
Access Controls: Restricting access to your information to authorized personnel only.
Regular Audits: Conducting periodic reviews to ensure data integrity and security.

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.

Your Rights

You have certain rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request the deletion of your personal data under certain conditions.
Restriction: Request the restriction of processing your data.
Objection: Object to the processing of your data based on legitimate interests.
Data Portability: Request the transfer of your data to another service provider.

To exercise these rights, please contact us through the appropriate channels outlined in our policy.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

Essential Cookies: Necessary for the website to function properly.
Performance Cookies: Help us understand how visitors interact with our website.
Functional Cookies: Enable enhanced functionality and personalization.
Advertising Cookies: Used to deliver relevant advertisements to you.

You can control the use of cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Children's Privacy

Our services are not directed towards individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. We ensure that such transfers comply with data protection laws and that your data remains protected.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Policy Effective Date

This Privacy Policy is effective as of April 27, 2024.